aq44 Terms & Conditions

1 General Provisions & Definitions

These Terms and Conditions ("Terms") apply to every individual ("User" or "Member") who uses the aq44 platform and any of its services. Browsing the aq44 website, registering, or using any game or service means you have fully read, understood, and agreed to abide by these Terms.

Some important terms used in this document are defined below:

• "Platform" — The aq44 website, mobile site, and all related services.
• "Member" — Any individual registered on the Platform.
• "Bet" — The act of placing money on a game or event.
• "Bonus" — Additional funds or benefits granted by aq44 under specific conditions.
• "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.

aq44 reserves the right to change these Terms at any time. Continued use of the Platform after any change will be considered acceptance of the updated Terms.

2 Account Registration & Eligibility

The following conditions must be met to open an account at aq44:

• You must be at least 21 years of age.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may open only one account. Multiple accounts belonging to the same person may be closed.
• Account login details (username and password) must not be shared with any third party.
• You are solely responsible for all activity that takes place on your account.

Identity Verification

aq44 may at any time request a government-issued ID or other documents to verify a member's identity. Withdrawals may be temporarily suspended until verification is complete. aq44 reserves the right to close an account if accurate information is not provided.

3 Age Requirement — 21+

At registration, the user confirms that they are at least 21 years of age. aq44 may request a birth certificate or national ID to verify any member's age. Failure to provide the required documents may result in account suspension.

aq44 is firmly committed to preventing underage gambling. Parents are advised to use internet filtering software to prevent minors from accessing sites of this nature.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Creating multiple accounts or operating another person's account.
• Attempting to profit dishonestly by exploiting the bonus system ("bonus abuse").
• Match fixing or placing bets using insider information.
• Attempting to influence the game or betting system using automated software, bots, or any other technical means.
• Money laundering or using funds from illegal sources.
• Harassing other members or engaging in disruptive behaviour on the Platform.
• Attempting unauthorised access to the Platform's security systems or software.

aq44 reserves the right to investigate any suspicious activity and may notify the relevant authorities if necessary.

8 Account Suspension & Closure

aq44 may suspend or permanently close a member's account in the following circumstances:

• If any provision of these Terms is violated.
• If the information provided is found to be false or incomplete.
• If the member does not cooperate with identity verification.
• If the account has had no activity for an extended period.
• Based on a court order or a request from a regulatory authority.

Voluntary Account Closure

A member who wishes to close their account may contact [email protected]. It is the member's responsibility to withdraw any available balance before the account is closed.

9 Privacy & Data Security

aq44 uses SSL encryption and advanced security technology to protect members' personal information. Members' data is not sold or transferred to third parties, however information may be shared in the following cases:

• To fulfil legal obligations.
• With authorised third-party service providers for payment processing and identity verification.
• For fraud prevention and security assurance.

To learn about aq44's full privacy policy, please visit the Privacy Policy page.

10 Responsible Gaming

aq44 places the highest importance on responsible gaming. We believe gambling should be for entertainment purposes only, not as a means of earning a living.

• Members can set their own deposit limits, betting limits, or session time limits.
• A temporary or permanent "self-exclusion" option is available if needed.
• If you feel that gambling is getting out of control, contact the support team immediately.

For detailed responsible gaming guidance, please read our Responsible Gaming page.

11 Limitation of Liability

To the maximum extent permitted by law, aq44 accepts no liability for the following:

• Loss caused by internet connectivity issues or technical failures.
• Games or transactions not completed due to interruption of third-party services.
• Loss caused by a member's own incorrect information or misuse of their account.
• Inability to access the Platform during unplanned server downtime or maintenance.

aq44 always strives to ensure uninterrupted service. However, in unavoidable circumstances, aq44 may carry out maintenance work without prior notice.

12 Changes to Terms & Contact

aq44 reserves the right to partially or fully amend these Terms at any time. For significant changes, an effort will be made to notify members by email. Continued use of the Platform after any change will be considered acceptance of the updated Terms.

Dispute Resolution

Any dispute related to these terms will be resolved through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled in accordance with applicable law.

Contact

If you have any questions or concerns about these terms, please contact our support team:

• [email protected]
• 24/7 Live Chat — Support available in Bengali and English